Privacy Policy

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Last updated: January 2026

1. Who we are

Milton Keynes Rentals ("we", "us", "our") is a property letting, management and maintenance company based in Milton Keynes, UK. We are the data controller for personal data collected through this website and in the course of our services.

Contact: info@miltonkeynes-rentals.co.uk | 0330 460 0276

2. What personal data we collect

We may collect the following categories of personal data:

• Contact data: name, email address, telephone number, postal address
• Property data: property address, type, value and rental details
• Tenancy data: referencing information, employment details, credit history (for prospective tenants)
• Financial data: bank details for rent payments and service charges
• Technical data: IP address, browser type, pages visited (via cookies)

3. How we use your data

We use your personal data to:

• Provide letting, property management, block management and maintenance services
• Process tenancy applications and conduct referencing
• Comply with our legal obligations (including anti-money laundering checks)
• Communicate with you about your property or tenancy
• Improve our website and services
• Send you relevant property news and updates (with your consent)

4. Legal basis for processing

We process your personal data on the following legal bases: performance of a contract; compliance with a legal obligation; legitimate interests (running our business effectively); and consent (for marketing communications).

5. Data sharing

We may share your data with: referencing agencies, utility companies, maintenance contractors, solicitors, and regulatory bodies where required by law. We do not sell your personal data to third parties.

6. Data retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with our legal obligations. Tenancy records are generally kept for 6 years after a tenancy ends.

7. Your rights

Under UK GDPR you have the right to: access your data; rectification; erasure; restriction of processing; data portability; and to object to processing. To exercise any of these rights, contact us at info@miltonkeynes-rentals.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use cookies to improve your experience on our website. Please see our Cookie Policy for details.

9. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with a "last updated" date.